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- Metal: Solid gold(10K/14K/18K white/yellow/rose gold),925 sterling silver,platinum available
- Main Stone: 6x6mm hexagon Moss Agate
- Accent Stone: diamonds or moissanites
- Wedding Band Stone: diamonds or moissanites
- Band Width: 1.4mm
- Can be personalized: Yes

Made for you is better than made for masses. Quality takes time but it is worth to wait !

- Free shipping in Local USA and we ship to all over the world.
- Signature is required for all the solid gold jewelries.
- Phone number is needed when shipping abroad.
- All our items are made to order.

Delivery Time= Processing Time + Shipping Time

• Normal Order : 10-20 business days to process and 5-7 business days for arrival.

• Custom Order : 20-30 business days to process and 5-7 business days for arrival.

• Rush Order : 5-10 business days to process and 2-4 business days for arrival.

Rush Order:

Rush order is applicable to solid GOLD jewelry, the process time is 5-10 business days. The total delivery time is 2-3 weeks. You can purchase it by this link. Please contact us first if your deadline is less than 18 days. All rush orders are subject to a rush order fee + fastest shipping method. Rush Orders are NON REFUNDABLE. 

International Customs and import taxes: 

NOTE: Please be aware that free shipping is only available for orders shipping to the USA ; orders shipping to other countries are subject to the customs and taxes of those countries, which will be paid directly by the customer. At this time, we do not offer free shipping that is exempt from customs or taxes for orders shipping to countries other than the USA.

Shipping FAQ:

Will you update me with tracking number and is there insurance?

All orders are shipping with full insurance and tracking number. Once the order is shipped, we will update you with tracking number for the package. Please note that it might take few hours for the tracking numbers to work in the shipping company website. All jewelry orders shipped via Willwork Jewelry comes with full insurance. In a rare case if anything happens to your package, your purchase is completely safe as it is insured.

How will my order be shipped?

All Willwork Jewelry US orders are shipped via USPS, and FedEx or DHL for other countries. (Postal Service). Once the order is shipped, we will update you with tracking number and you can track your order online.

After shipping, do you have any warranty?

We offer 30 Days No-hassle Return, a Lifetime Warranty and 1 year FREE tiny stone sending service if there is a manufacturing defect. Please see details on return&refund

 Basic Customization Service

- Gemstone Replacing: Any type or shape of stone in the ring can be replaced.

- Ring Size: Larger or smaller ring sizes can be customized (Smaller than US size 3 or larger than 10).

- Metal: We can do platinum, solid 9k,10k,14k,18k white/rose/yellow/black gold or 925 sterling silver.

- Engraving: Please check on Engraving service

- Payment Plan: We offer payment in up to 5 installments, the minimum amount is $150 USD.

- Special Stone Selection Service: Please check on  Stone picking

- Rush Order: Available for solid gold rings, Please check Rush order service.

Advanced Customization Service

Step 1. Upload Image

Upload the image what you like. Provide a detailed description of your customization needs.

Step 2. CAD Design Review

Our customer service will send you a CAD rendering for your approval. ( Need to pay ) 

Step 3. Complete Customization

Once the design confirmed, You will receive this jewel within around 4 weeks. 

GO TO CUSTOMIZE

How to Care for Normal Gemstone:
1,When cleaning the house, lifting heavy items, or participating in strenuous activities, remove your jewelry as it may be exposed to housecleaning products and high heat that may cause scratches and breaks.
2,Simply use warm (not hot) water with a mild soap to cleanse. You can even use a soft bristled brush if necessary. Then, dry with a soft cloth.
3, It is highly recommended that PROFESSIONAL cleaning of your pieces as often as once a year or depending on the frequency of jewelry wear. Examine your jewelry regularly as to make sure the settings are securely holding gemstones in place. Prong settings are especially delicate. If hit or snagged on clothing they may loosen. Damaged prongs can result in the loss of a stone or an entire piece of jewelry.

Special Care for Emerald:
The 1st step is the same as above.
2, The safest way to clean them is to soak loose stones (not all gems can be soaked) or jewelry in warm, soapy water and then gently clean with a soft brush. Dry with a soft cloth or air dry (not under strong or direct sunlight). Use only a mild soap if needed and avoid harsh cleaners, such as bleach or ammonia.
3, It may damage if it crash with some hard stuff. Even more it will be broken. So get avoid crashing the Emerald and keep it carefully. In addition, please be gently when you clean your gemstone.
4, Take off your Emerald ring before you take a shower, wash dishes,etc. Because if the Emerald get in touch with the acid-base, it will cause a chemical process and the color of the gemstone will be damaged.

Special Care for Moonstone:
Moonstone is a soft stone and when it’s not taken care of, it won’t be as gleaming as the first time you set eyes on it.
The 1st and 2nd care method is the same as normal gemstones.
3, After your moonstones are freshly cleaned, the best way to recharge their energy is by the light of the moon. Simply leave the gem outside under the moonlight and let the moon do its work. (a full moon is best). If you’re worried about removing negative energy that the moonstone may have absorbed, you can always use burning sage or incense to smoke away any negative energies.

How to Care for Opals:
The amount of water in opals will fluctuate over time based on factors like humidity, heat, sweat and contact with water. When an opal gains or loses water, its color will change. This isn’t necessarily a bad thing, and sometimes this subtle color change can make the opal look even more beautiful (and certainly lends to the stone’s mystique). But you do want to take care not to change your opal’s water composition too much.
Here are the tips:
1, Never fully submerge your opal in water. Minor fluctuations in the water composition of your opal are fine, but you never want to fully submerge your gem in water. Take your opal jewelry off while showering, washing your hands, swimming, cleaning, etc.
2, Avoid exposing opals to either extreme darkness or excessively bright light. Think of the stone as a houseplant requiring the utmost balance of elements to retain its natural beauty.
3, Store your opals in a sealed container. This will help regulate humidity and reduce changes in color due to fluctuation of humidity in the air.
4, Never use chemical cleaners. Opals should only be cleaned with warm water (and never exposed to harsh chemicals, even cleaners). Our favorite method is to dampen a soft cloth and gently rub the stones.

How to Care for Pearls:
The pearls are attached to the setting with glues. The smallest, the easier the pearls fall out. Pearls are organic, they will expand and come loose when they are immersed in water or in high temperature. Especially from rings, since they are often getting hit, bumped, knocked around by accident.
120 1. Last on, first off - This is the golden rule of pearls care. Always put your pearls on last, after getting dressed, applying perfume, make-up, lotions, and hairspray or hair products. Also, always remove your pearls first before getting undressed.
2. Before putting your pearls away, wipe them with a soft chamois cloth to remove oils and perspiration.
3. Do not wear your pearls if the string is wet. A wet string can stretch and detract from the beauty of the necklace. A wet string can easily absorb dirt or grime, which will be nearly impossible to remove, so be sure to wait until the string is completely dry before wearing your pearls.
4. Avoid wearing pearls with clothes made of rough fabrics or threads that can become entwined with the string. They may cause scratches and create difficulty removing fabric fibers enmeshed with your pearl necklace.
5. Do not wear your pearls in the pool, bath, sauna, or shower. Pearl jewelry should never be submerged in water. Keep in mind that pearls mounted on rings are normally glued to a post. Even though water won't destroy the pearls, it will dissolve the glue, ultimately causing risk of loss.
6. You should remove your pearls before engaging in sports or exercise to avoid exposing your pearls to perspiration or risking the chance they will break.
7. You should remove your pearls before going to bed. Do not sleep in your pearls. The string can become weakened and strained increasing the risk of breaking.

30 Days No-hassle Return: You have 30 days to request a return after receiving your item. Please contact us at contact@willworkjewelry.com with your order number first.

The following items can't be returned or exchanged

• Custom or personalized orders
• Exceeding 30 days from the date of receipt
• Rings with engravings
• Ring size less than 3 US or greater than 10 US
• Worn, damaged, altered and/or not in purchase condition
• On-sale items or gift cards.
• Rush order

Conditions of return

Buyers are responsible for return shipping costs. It is highly recommended to purchase insurance when returning.If the item is not returned in its original condition or get lost, the buyer is responsible for any loss in value.

Refundable Fee

Our jewelries are handmade, the most expensive part is the handmade art of artisans. Based on the experience, few customers choose the same style and same ring size. Even though we use recycled materials to PROTECT THE ENVIRONMENT, craftsmen have to disassemble the ring and recycle the metal once returning item is received. The jewelry cannot be resold. That's why there will be handcrafted fee (20%-30% of item price) and shipping fee deducted, others will be refunded in 5 business days after the returned item is received..

Warranty:

We are always responsible for your order,
We provide 1 year FREE tiny stone-sending service if there is a manufacturing defect. if the purchase period exceeds 1 year , You need to purchase extra Warranty Services first, click here to order directly, https://willworkjewelry.com/products/warranty-service
and then our expert team will provide the best solution based on the degree of damage to the product
Note: The warranty fee can only be used for repair costs. If it cannot be repaired, we will suggest replacing a new one. You need to pay an additional fee according to the specific situation. Please don't worry, the replacement price will be lower than the selling price. Repair fee can be used to offset part of the replacement product cost

To ensure the longevity of your jewelry, please handle it with care and follow the provided care instructions. Even well-constructed rings can be damaged if knocked against hard surfaces. We recommend visiting a professional jeweler once a year for cleaning and prong tightening to maintain the ring's appearance and integrity.