FAQs

Local USA Customer,
Normal Order: About 1 month for delivery. (2-4 weeks to process and 5-7 business days for arrival.)
Rush Order: About 2-2.5 weeks for delivery. (7-10 business days to process and 1-3 business days for arrival.)
Custom Order: About 1.5 month for delivery. (3-5 weeks to process and 5-7 business days for arrival.)
Rush Order is only available for GOLD rings. Service Link: rush order
International Customer,
Normal Order: About 1 month for delivery. (2-4 weeks to process and 5-7 business days for arrival.)
Rush Order: About 3 weeks for delivery. (7-10 business days to process and 5-7 business days for arrival.)
Custom Order: About 1.5 month for delivery. (3-5 weeks to process and 5-7 business days for arrival.)
International buyers are responsible for any customs and import taxes that may apply. We’re not responsible for delays due to customs.

Every ring in willworkjewelry is handmade. Exact ring size is required before making.
You can use our size chart to get your ring size. page size-chart .
You can also download a paper printed ring sizer by click this page.
The best and safest way to size your finger is stop by a local jewelry store or walmart.

Slightly ring size issue,
The best way is getting it resized with a local jeweler,which can save your time and get the exact ring size.
Ring size is too big:
1, You can always have a local jeweler re-size the ring themselves in house.(Your local jeweler may refuse BUT Some professional jewelry store such as Jared or Kay can do it)
2, Get some sizing beads put in at a local jeweler. This way in the future if your ring size increases you can have the beads removed without altering the ring.
3, Getting something like a ‘ring snuggy’ or temporary plastic size adjuster.
4, Returning it and we will resize it for you or exchange to a new one.(Contact us for fees first).

Yes. Engraving service available,Link: Engraving .
Please send us a message at contact@willworkjewelry with your order number about the engraving words( less than 15 letters is better).

Yes. Please visit page custom order for details.

We offer 30 Days No-hassle Return, you get easily return for a refund or exchange if you don't like the item.

Please contact us at contact@willworkjewelry.com with your order number first. Please note since the ring is handmade, there will be handcrafted fee and shipping fee deducted, others will be refunded in 5 business days after the returned item is received.

We gurantee the anthentic of our jewelries. You can get it verified with any professional jewelry store.
There is a Lifetime Warranty, plus 1 year free tiny stone sending service if there is a manufacturing defect. After that,$100/year for Minor repair(such as resizing, replacing 1 or 2 small stones).However if the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available at cost or otherwise.

All our rings are handmade. They are delicate designs that need special care and appropriate storage.
Please read jewelry care page to read the care tips.